There are many ways to ensure you keep giving great service to both your internal and external customers. One approach is to imagine that you are on a six month rolling contract that, in Read more
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Sometimes you hear a message that stops you in your tracks. You have an experience that shows you how good human beings can be. Many people have this feeling when listening to Jo Berry Read more
Imagine you are mentoring a person who is unsure about how to behave towards somebody who is experiencing difficulties. They may not know what to do in a situation where either: A person is Read more This piece looks at how you can do good work by organising your times in blocks. Read more Mary Gordon created Roots of Empathy. The organisation’s mission is to build caring, peaceful and civil societies through the development of empathy in children and adults. The programme involves bringing a local baby into Read more This post explores the five seasons of life – Spring, Summer, Autumn, Winter and Second Spring. Read more This piece focuses on how you can channel your creative addictions. Read more This piece looks at how to apply the philosophy of the learner learns what the learner wants to learn. Read more This post looks at one approach to the art of encouragement. Read more This post looks at the enjoyment of encouraging people. Read more |
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