The Art of Strengths Coaching

F is for Roger Fisher: His Work On Negotiation

Roger Fisher made a great contribution to peace. Known for his books on negotiation such as Getting To Yes, his obituary in the Economist described him as a ‘lawyer, teacher and peacemaker.’

His approach was different from that of many lawyers. Roger focused on creating alignment, rather than seeing negotiation as an adversarial process. He believed the keys were for people:

To sit down together side-by-side.

To focus on the job to do, which was to find a solution.

To work together to solve the problem.

Roger believed it was important to say to people:

“We have a shared concern here. Let’s work together. How do you see it?”

He spent more than 40 years as an academic at Harvard, where he taught law. But as the Economist said:

Roger Fisher was really a fixer. He would relax by mending the plumbing, or laying brick terraces at the summer house he loved in Martha’s Vineyard. But that was tiddler stuff.

At breakfast he would scan the New York Times, looking for bigger problems he could fix: arms control, hostage-taking, the Middle East.

Over dinner the conversation would be sorting out Vietnam, or ending the war in El Salvador.

At his 80th birthday party, most other guests gone, he was found deep in a discussion of peace between Arabs and Israelis.

As long as there were disputes in the world and energy in his body, he was going to help resolve them.

http://www.economist.com/node/21562880

Background

Roger served in the Second World War as a weather reconnaissance officer. But he was strongly affected by the loss of many friends.

During his service he also flew morning flights over Japan. This was before the bombing of Hiroshima and Nagasaki. According to people who knew him, the memory of these flights – and the unnecessary deaths of many people in war – weighed on him.

Although building a great reputation in the academic world, he threw himself into applying the ideas in practice. This involved him working in Europe on the Marshall Plan.

Later he contributed to seeking peace in the Middle East. This involved working on President Sadat’s trip to Jerusalem and the subsequent summit at Camp David.

He played a significant part in helping to release the United States citizens taken hostage in Iran in 1981.

Roger helped to resolve the war between Ecuador and Peru. He also spent considerable time in South Africa, helping to bring together people to end Apartheid.

Philosophy

Roger believed it was important for people to build on what they had in common. He taught law students to focus on alignment. This was uncommon in law, where people often took adversarial positions.

He also believed it was vital for the parties involved to show respect to each other as human beings. Wherever possible, it was important to separate the ‘problem’ from the people.

Providing you looked at what each of the people wanted, it was then often possible to solve the problem.

The difficulty was that the solvable problem had often become complicated by the personal feelings – such as anger and disappointment – becoming wrapped in the problem.

Getting to Yes

Roger’s work became widely known as a result of the book he co-wrote with William Ury, Getting To Yes. Since its publication in 1981, it has sold many millions of copies.

The book shows how negotiators can find solutions by following five principles. These are:

To separate the people from the problem.

To focus on interest, not positions.

To invent options for mutual gain.

To insist on using objective criteria.

To know your BATNA (Best Alternative To Negotiated Agreement).

Success grows out of fertile ground. So it is important for people to get to know each other and build rapport. This involves simple things such as eating together, listening actively and focusing on common interests.

Beyond Reason

Roger co-wrote Beyond Reason with Daniel Shapiro. This book focuses on managing the emotional side of negotiation. It concentrates on five core concerns in any negotiating relationship. These are:

Appreciation

To show appreciation to other people and acknowledge the reality of their thoughts and feelings.

Affiliation

To treat other people as colleagues in the process of working together to find a solution.

Autonomy

To show respect for other people’s autonomy and freedom to make decisions.

Status

To recognise other people’s status and standing.

Role

To define a fulfilling role for oneself in the negotiation process.

Beyond-Reason-9780670034505

You can find out more about the approach on the Beyond Reason web site.

http://www.beyond-reason.net/about/index.html

John Baker, writing The Negotiator Magazine, concluded his review of the book with the following sentences.

This is one of those unusual works that is so carefully constructed and written that you may find yourself praising its common sense and nodding easily in concurrence.

It may even seem that you knew it all as you read along. Perhaps, of course, you did.

And yet, more likely, you will decide as this reviewer came to do that you have just read a new and valuable contribution to the literature of negotiation.

It is a book to reflect upon and that belongs on every negotiator’s reference shelf.

http://www.negotiatormagazine.com/article293_3.html

Roger made a great contribution to sowing seeds of peace during his life.

Here he talks about the importance of helping people to understand each other. This helps to provide a platform for growth.

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